Privacy Policy

We are dedicated to handling your information in a secure and responsible manner. The purpose of this policy is to explain how we control, process, handle and protect your personal information through your use of our site We comply with UK national laws.

What information do we collect about you?

We collect information about you when you book a course or when you contact us through email, text or social media. This includes your name, address, phone number and email address.

How do we use this information about you?

We collect information about you in order to process course bookings, respond to any queries you have and to send out certificates after completion of our courses. We may send reminders by email in order to provide a better quality of service to you.


We would like to send you information about courses of ours which may be of interest to you. You have the right at any time to stop us from contacting you for marketing purposes by unsubscribing.

Sensitive Information

We may need sensitive information about you in order to adapt our classroom training in order for you to safely partake in practical exercises. We will only use this information for this purpose.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. Please contact us by email or phone if you would like a copy. We want to ensure that your personal information is accurate and up to date. You may ask us to correct information you consider incorrect.

Sharing your information

We may have to share your personal information with ProTrainings who are the accredited awarding body for our courses.

This website has measures to try to ensure a safe and secure form to book a course online or make an enquiry. However, users using these forms do so at their own risk.

Retention of you information

Personal information will be private and stored securely until it is no longer needed. For qualifications we are required to keep basic information about out customers for seven years to be able to provide proof of qualification and other information. 

Social Media

Enquiries made through external social media platforms that this website and its owners participate with are subject to terms and conditions as well as the privacy policies held with each social media service.  We recommend users wishing to discuss sensitive details to get in contact with us through phone or email.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: